P.O. Box 345-50308, Serem suport@singlecloud.co.ke
Do Your Honest Part

Privacy Policy

Last updated: July 2026

1. Introduction

Single Cloud TecHub ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and your rights under the Kenya Data Protection Act, 2019.

2. Information We Collect

When you submit our contact form, we collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Details of the project or enquiry you describe

We do not collect payment information through this website. Payments for our software products (such as our POS system) are handled directly by Safaricom's M-Pesa Daraja API and are subject to Safaricom's own privacy and security terms.

3. How We Use Your Information

We use the information you submit solely to respond to your enquiry, discuss your project, and provide the services you request. We do not sell or rent your personal information to third parties.

4. Data Storage & Security

Enquiries submitted through this site are stored securely on our hosting infrastructure (a private VPS with restricted access). We take reasonable technical measures to protect your data but cannot guarantee absolute security of data transmitted over the internet.

5. Cookies

This website uses only minimal, functional cookies required for the site to operate (such as security tokens for form submission). We do not use third-party advertising or tracking cookies.

6. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

  • Know what personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to how your data is processed

To exercise any of these rights, contact us using the details below.

7. Third-Party Services

Systems we build for clients (such as ChurchERP, School ERPs and Hospital ERP) are separate platforms with their own data handling, governed by agreements with the respective institutions using them. This policy covers only this website, singlecloud.co.ke.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

For any privacy-related questions or requests, contact us at muremipeter@singlecloud.co.ke or 0794 069 346.